Privacy

Privacy Policy — E-Moto by Taylor Metal Solutions

Last updated: 11/21/2025

This Privacy Policy describes how Taylor Metal Solutions Inc. (“we”, “us”, “our”) collects, uses, and protects your information when you visit or make a purchase from E-Moto (the “Site”).

By accessing or using this website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information to operate our website and fulfill your orders.

A. Personal Information

When you purchase or attempt to purchase through our site, we collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via WooPayments/Stripe)

We do not store full credit card numbers — these are encrypted and processed by secure third-party payment processors.

B. Device Information

Automatically collected information may include:

  • IP address
  • Browser type
  • Operating system
  • Time zone
  • Cookies
  • Pages viewed
  • Referring sites

This helps us improve site performance and detect potential security risks.

C. Order Information

When you make a purchase, we store:

  • Products ordered
  • Order totals
  • Shipping and tracking details
  • Order history

D. Communication Information

If you contact us, we may collect and store:

  • Messages & inquiries
  • Email correspondence
  • Phone call details

2. How We Use Your Information

We use your personal information to:

✔ Process and fulfill your orders
✔ Communicate order updates, confirmations, and support
✔ Improve website performance and user experience
✔ Prevent fraud or unauthorized activity
✔ Provide customer service
✔ Comply with legal, tax, and regulatory requirements
✔ Send promotional messages (only with your consent)

We never sell your information to third parties.

3. Sharing Your Information

We may share information with trusted service providers who help operate our business, such as:

  • WooCommerce (e-commerce platform)
  • WooPayments / Stripe (payment processing)
  • Shipping carriers (UPS, FedEx, USPS, etc.)
  • Email or SMS providers
  • Website hosting providers
  • Fraud prevention services

These partners only receive the information necessary to perform their services.

We may also share information if required by law, such as responding to a subpoena or legal request.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Maintain login sessions
  • Remember cart contents
  • Improve browsing experience
  • Analyze traffic
  • Enable essential website functions

You can disable cookies in your browser settings, but doing so may limit certain site features.

5. Data Security

We implement industry-standard security measures, including:

  • SSL encryption
  • Secure payment gateways
  • Restricted access to sensitive data
  • Regular security monitoring

Although we take strong measures, no system is 100% secure. You use the site at your own risk.

6. Data Retention

We retain your information for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal and tax obligations

You may request deletion of your personal information at any time unless we are required to retain it.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Request that we stop processing your data
  • Opt out of marketing communications

To request changes, contact us at:

Email: [email protected]
Phone: 279-205-2595

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their content, privacy policies, or practices.

9. Children’s Privacy

We do not knowingly collect or process information from children under 13.
If you believe a child has provided personal information, contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

Continued use of the website after changes means you agree to the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Taylor Metal Solutions Inc.

Email: [email protected]
Phone: 279-205-2595
Location: Roseville, CA